Customer Service

International Shipping & Delivery:

International Customers (other than Canada) JunoShowers.com bathroom products are shipped from our warehouse in Virginia, USA to our international customers worldwide. For International customers - other than Canada - we ship sensor faucets, LED showerheads, bathroom tub faucets, shower heads, jetted showers, hand showers and other bathroom accessories. Please note that we can not ship our international customers the following items (due to high freight and insurance cost): hydro massage whirlpool, shower panels, shower enclosures, and steam showers. For all other international shipments (excluding Canadian customers), please add 5-7 business days to the normal United States shipment times. If you are not sure whether an item ships to your country, or you have questions about shipping cost or expected transit times e-mail us at info@junoshowers.com and we will respond to you within 24 hours.

Canadian Customers:

For our Canadian customers, we ship the following items to Canada by UPS or USPS: shower panels, shower systems, sensor faucets, bathroom faucets, shower heads, jetted showers, hand showers, and other bathroom accessories.

Please note that we cannot ship our Canadian customers the following items (due to high freight and insurance cost): hydro massage whirlpools, shower enclosures, and steam showers.

For all Canadian shipments, please add an additional 4-6 days to the normal United States shipping times.

Europe

We ship to Europe. Mainly the United Kingdom, Germany, Spain, and France. Please note any customs, if imposed, will be the customer's responsibility. Most European shipments consist of bathroom fixtures such as faucets, shower sets, shower heads, and LED showers.

Australia:

Bathroom fixtures shipped to Australia consist of our hands fhands-freeess faucets, LED showers, and bathroom tub faucets.

Below is the list of main countries we ship to:

Brazil and South America: for our customers in Brazil we ship Led shower head, multi-color shower system, sensor touch-less faucets, bathroom faucets, shower heads, and body shower jets.